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Installation

The first step to obtaining metrics is to start collecting data. For this to happen, the product must be installed and running on employees' devices. Therefore, it is necessary to download "the client" of our tool to begin measuring productivity.

Log in to your WorkMeter account, and the client download screen will appear automatically. If it doesn’t, please go to Settings > IT > Download installer.

In this panel, you can download the installation client to set up our software on employees' devices. Select the type of installer based on your devices' operating system. This step will only download the client; it will not install the software on any device.

To begin the installation on employees' devices, you can copy the downloaded file and install it on each device (e.g., using a USB drive). Alternatively, as a manager, another way to install the tool on employees' devices is for the administrator to log in with their account directly from the employee's device and navigate to Settings > IT > Download installer.

Remember, you can also send the downloaded installer via email. On the same download installer page, clicking on the icon will open a new window where you can email it to any of your contacts. This method only works if your web browser is configured with an email client that automatically opens external applications (e.g., Gmail, Outlook, Thunderbird, etc.).

If you encounter issues installing the tool or lack the necessary permissions, try running the installer as an administrator. To do this, right-click on the executable file (*.exe) and select the option "Run as administrator".

If you prefer assistance with any of the installation steps, feel free to contact us at support@workmeter.com, and we’ll guide you through the process.

How to install on MacOS

1) The first step is to download the MacOS installer from the Settings > IT > Download installer panel.  

2) When you run the installer for the first time, MacOS will likely block the installation for security reasons.  

3) After closing the warning message, go to System preferences > Security & privacy and click "Open anyway" in the message referencing our installer.  

4) Once the installer opens, simply follow the on-screen steps to complete the installation.

Getting started

Once installed on the devices, the software will automatically begin collecting information about the activity of your projects. The activity data is gathered and sent to the server. After a few minutes, check your WorkMeter account to review the recorded activity.

To access the web interface, you have two options:

1. Use the following link: https://timework.workmeter.com/ (we recommend bookmarking it in your browser's favorites bar for easier access).

WorkMeter allows you to quickly log in to the platform using your Microsoft or Google account.

2. Right-click on the icon in your operating system's taskbar and select the option "Access your account".  

If you have just installed the product, you might not see the icon yet. After a few moments, the WorkMeter icon should appear near your desktop clock. If it does not show up, it might be hidden, and you will need to manually drag it to the notification area.

To access the web interface, you have two options:

1. Right-click on the icon in your operating system’s taskbar and select the option "Access your account".

2. Use the following link: https://timework.workmeter.com/ (we recommend bookmarking it in your browser’s favorites bar for easier access).

The first time you access the system, you will see the main panel called "Summary." 

The filter in the top right corner of the screen allows you to analyze the data by date ranges, employee, subgroups, or employee groups.

Within the "Settings" options, under the "Managers and Roles" section, you can create new admin users with different permissions to access the platform and define the options they will or will not have access to. This allows you to create supervisors by groups who can review the data of their respective teams. 

Click here to learn how to set up different groups and employees.

In the same "Managers and Roles" section, it is also possible to limit the configuration permissions for group managers or select the actions they wish to control. These include options such as configuring the organizational chart, productivity, or projects.

This configuration affects notifications or related requests, such as project expense notes and proposals for productive applications.